Silk Skin Spa Etiquette
Don’t miss out on any of your treatment
If you have not been to Silk before, we need to get some details from you. Please do your best to arrive 5 mins or so before you scheduled time so we can get all that sorted without it cutting into your appointment time.
After that, just arrive just prior to the scheduled time of your appointment and if you are running late, your appointment may be shortened.
So you can relax and enjoy your full experience with us at Silk, please turn off your mobile phone when you arrive.
Cancellation & Booking Fee Policy
Until further notice, Silk has relaxed our last notice cancellation fees.
If you are unwell, please do not come in and please look after yourself. Do though please respect your therapist and your appointment time at Silk and give us as much notice as you possibly can.
If we have your current email address and cell phone number, you will receive a confirmation email at the time of your booking AND a reminder text message 48 hours before your appointment.
No-shows will still result in a cancellation fee for the full charge of your appointment.
For all bookings valued over $200, a credit card is required to secure your booking.